Angel Surgery


To request an urgent appointment for today or tomorrow (Monday to Friday)

  • Use an online form to request an appointment between 8-4 Monday to Friday. We aim to respond to all consultations within 48 hours and if the clinician feels it is necessary to contact you as a priority, we will be in touch sooner.
  • Phone us Monday to Friday, 8am to 6.30pm.
  • Visit the surgery and speak with a receptionist to request an appointment who will submit an e-consult lite on your behalf. We are open Monday to Friday, 8am to 6.30pm.

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email.

Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.

Cancelling or changing an appointment

  • Use the NHS app or call us to cancel or rebook an appointment

GP Access Service

If you need to see a doctor for either routine problems or urgently, you can book an appointment at the local GP access hub based at Angel Surgery.

The access hub is open:

  • 18:30 – 20:00, Monday to Friday
  • 09:00 – 17:00, Saturday

Please note that GPs and nurses at the hub have partial, but not full access to your records. This service is not suitable for medicals, completion of medical reports, patients requesting medical certificates or sick notes, or for those requiring travel vaccinations.

Extended Hours

The surgery is open every Monday and Tuesday for booked appointments from 18:30 to 20:30.

If you need help when we are closed

If the situation is an emergency or life threatening, dial 999 and ask for an ambulance.

For urgent medical advice between 6.30pm and 8.30am weekdays, or during weekends and Bank Holidays, use NHS 111.

For children under 5 phone 111.

For people aged 5 and over go to the website.

Alternatively you can visit your nearest Minor Injury Unit:

Whipps Cross Hospital
Whipps Cross Road
E11 1NR
Tel: 020 8539 5522
Open 24 hours

Homerton University Hospital
Homerton Row
E9 6SR
Tel: 020 8510 5555
Open 24 hours

Cheshunt Minor Injuries Unit
King Arthur Court
Waltham Cross
Open 08:00 – 20:00

Home visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond.
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
  • If you need an interpreter.
  • If you have any other access or communication needs.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Date published: 8th October, 2014
Date last updated: 1st November, 2023